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Leadership In Action

The company S & F Online, organization filed with the simulation of "Leadership in Action", is a division of Smith & Falmouth, tele-sales company that opened this operation to enter the market through the Internet.
The organizational structure is planning systematic arrangement of work and consists of roles, relationships and responsibilities, authorities, and communications of individuals within the same department. The structure shows that S & F is high because it has a hierarchy divided into four levels, each with a level of well-delineated responsibilities.
Some companies, like McDonald's, have a mechanical structure. This structure is characterized by the high level of formalization and centralization. The mechanical structures have many rules and procedures, the decision-making levels is low but limited, and there is a vertical communication rather than horizontally. The tasks are well defined and are altered only when approved by the hierarchy at the highest level. This type of structure works best in stable environments because they rely on efficient and routine behavior.
Another structure that organizations have is organic, where, contrary to the mechanics, decision-making is decentralized and has little formality. The tasks have fluidity and conform to the new situations and needs of the organization. This structure rewards knowledge and recognizes that the information can be anywhere in the organization, not only in senior management. For this reason, communication flows in all directions without giving importance to a formal hierarchy. An example of this type of structure is presented in the company Cisco Systems. This is an organization that sell equipment and services communication networks. Over the years han ido acquiring different companies that have helped to maintain their competitiveness. Still have managed to maintain an organizational structure, and consequently have remained agility in decision-making to remain among the most important...