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Basic Dough, Ingredients Output ? Cookies packed in boxes Flow Units ? Cookies Resources ? Kristen and her roommate, Oven, Spoons, Trays, Food Processor Assumptions
Cookie Company Kristen's Cookie Company is a good example where the success or failure of the company depends directly on the process planning adopted by the company,
Cookie Company We have studied Kristen's Cookie Company's planned production process, and have drawn a number of conclusions based on our analysis. The understanding
How long will it take for you to fill a rush order? It would take the team 26 minutes. The rush order itself of would require 7 steps as follows (the total cycle
The overview of the process: QUESTION 1 If we make a table, we can see that the minimum time to fill a rush order is 26 minutes. ACTIVITY RESOURCE TIME START TIME
Submitted by hellojp on February 14, 2008
Category: Miscellaneous
Words: 1050 | Pages: 5
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Figure 1: Default Process Flow Diagram
1. Do we accept a rush order needed in 30 minutes?
Our assumptions for accepting a rush order are:
The System has 1 Mixer, 3 baking trays and 1 Oven.
All the orders, including rush order, would be for 1 dozen cookies.
We would not stop the orders already being processed.
A rush order would be given first priority to start using the mixer and oven ahead of orders already in progress.
Without incurring any additional cost, we can accept a rush order needed in 30 minutes only if we had five or less orders in the queue and the mixer would come available in the next four minutes. To meet the condition of delivering within 30 minutes, three orders can be at the stage of waiting for the mixer and we can have two orders in the system with one order done with the mixing and spooning and waiting for the oven. If the mixer is not available within the first four minutes after a rush order arrives the total time for the rush order would exceed 30 minutes. This occurs because the time it takes to get an order into the oven is the determining factor as to whether the order is completed on time. The total flow time is 26 minutes from start to earliest delivery, so if the mixer is not available in the next four minutes the order cannot be completed on time. The maximum time required to complete a rush order is 34 minutes.
If we decide to incur wastage due to a rush order, we can accept a rush order at any time. The pricing of the rush order would have to cover not only the cost of lost materials, but also cover the cost of any loss of customers that result from not being able to meet the 60 minute guarantee. The cost of a rush order can be priced to include the value of a coupon or discount awarded to another customer whose order was not completed in 60 minutes due to the rush order.
2. Profit maximizing conditions based...
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