Knowledge Management Advances
Knowledge Management Advances
Version 1
Tshidiso S. Moetapele
Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS)
Copyright © 2013 Tshidiso S. Moetapele
Contents o o o o o o o o o What is Knowledge Management DIKW Hierarchy Knowledge Management GOALS and Objectives Knowledge Management “Critical” Success Factors Knowledge Management Audit Knowledge Management Strategy Development Why companies implement KM How do we know if we got it right Common Knowledge Management spinoffs (Advances)
Tshidiso S. Moetapele
Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS)
Copyright © 2013 Tshidiso S. Moetapele
What is Knowledge Management
Knowledge Management is simply the process through which organizations generate value from their intellectual and knowledge-based assets OR How to manage knowledge of and in an organization by identifying, capturing, evaluating, retrieving and sharing information to increase productivity and performance in an organization. Gartner Group define Knowledge Management as; o Management discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving and sharing all enterprise’s information assets. NASA simply define Knowledge Management as; o Getting the right information to the right people at the right time, helping people to create more knowledge, share and act upon information in ways that will increase performance and productivity. Deloitte define Knowledge Management as; o Management discipline that helps companies turn human capital into intellectual capital by creating value.
Tshidiso S. Moetapele
Copyright © 2013 Tshidiso S. Moetapele
Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS)
What is Knowledge Management … cont
Conceptual Inputs
Data Rules Information Policies, Procedures, Methodologies, Standards, etc
Version 1
Tshidiso S. Moetapele
Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS)
Copyright © 2013 Tshidiso S. Moetapele
Contents o o o o o o o o o What is Knowledge Management DIKW Hierarchy Knowledge Management GOALS and Objectives Knowledge Management “Critical” Success Factors Knowledge Management Audit Knowledge Management Strategy Development Why companies implement KM How do we know if we got it right Common Knowledge Management spinoffs (Advances)
Tshidiso S. Moetapele
Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS)
Copyright © 2013 Tshidiso S. Moetapele
What is Knowledge Management
Knowledge Management is simply the process through which organizations generate value from their intellectual and knowledge-based assets OR How to manage knowledge of and in an organization by identifying, capturing, evaluating, retrieving and sharing information to increase productivity and performance in an organization. Gartner Group define Knowledge Management as; o Management discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving and sharing all enterprise’s information assets. NASA simply define Knowledge Management as; o Getting the right information to the right people at the right time, helping people to create more knowledge, share and act upon information in ways that will increase performance and productivity. Deloitte define Knowledge Management as; o Management discipline that helps companies turn human capital into intellectual capital by creating value.
Tshidiso S. Moetapele
Copyright © 2013 Tshidiso S. Moetapele
Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS)
What is Knowledge Management … cont
Conceptual Inputs
Data Rules Information Policies, Procedures, Methodologies, Standards, etc