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Keyboarding Software Analysis

Running head: KEYBOARDING SOFTWARE ANALYSIS

Keyboarding Software Packages:
Analysis and Purchase Recommendation

Jeff Cantrell

TABLE OF CONTENTS

I. INTRODUCTION
A. Purpose and Scope
B. Procedures

II. FINDINGS
A. Overview of Software Being Evaluated
B. Evaluation of Software
1. Based on Cost
2. Based on Ease of Use
3. Based on Feature Set
4. Based on Help and Support
5. Based on Supported Configurations

III. SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS
A. Summary of the Problems and Procedures
B. Summary of the Findings
C. Conclusions and Recommendations

INTRODUCTION
Every company needs to ensure that it is receiving the utmost in productivity from its employees. In the current age of technology, this productivity is partially defined not only by computer proficiency, but also by a demonstrated ability to key-touch. Employees who never learned to type correctly diminish the productivity gains made by their companies' computerization (Ferguson, 2008).
To ensure that the almost 2,000 employees of our firm are performing at the best keyboarding levels, while at the same time making as little errors as possible, Charles R. Underwood, supervisor, authorized this report on February 13, 2008.
PURPOSE AND SCOPE
Specifically the following problem was addressed in this study: What IBM-compatible, adult-geared and self-taught piece of software could we use to educate our employees on correct typing procedures, therefore increasing computer productivity?
PROCEDURES
In order to answer this question, the following methods were utilized:
• A list of four potential candidate software packages was compiled.
• Research resulting in comparisons by the following criteria was performed:
1. Cost
2. Ease of Use
3. Feature Set
4. Help and Support
5. Supported Configurations
• The data was compiled and an overall rating was assigned to each software package.
FINDINGS
Below you will find the results of my analysis into these four different...