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Job Analysis Mbahr 592

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Running Heading: JOB ANALYSIS KUDLER FOODS

Job Analysis Kudler Fine Foods
MBAHR 592
University of Phoenix

Every company’s level of efficiency and its potential for success in the marketplace can be evaluated in various ways if by assessing internal alignment of compensation with organizational strategy, pertinent data, by evaluating how human resources employs job analysis to implement organizational strategy. Kudler Fine Foods (KFF) mission is to provide consumers the finest selection of gourmet foods, wines and other related culinary needs. One of the high priorities at KFF relates to customer relations. Founded in 1998 by Kathy Kudler, KFF first retail store was opened to the public in La Jolla, California. This was a result of Kathy’s tiring of corporate life and her love for gourmet cooking. Unable to locate a good source of gourmet cooking needs, the founder developed a business plan, obtained financing and opened Kudler Fine Foods. In 2000, Kudler Fine Foods opened its second retail store in Del Mar, California. Kudler Fine Foods then opened its third retail store in Encinitas, California, in 2003. The company expanded to a metropolitan area in San Diego, California. All stores are located in what can be considered upscale shopping centers.
As an upscale specialty food store, Kudler Fine Foods has provided its customers with a selection of the finest meats, seafood, baked goods, wines and other gourmet cooking related food items. The company is able to provide this high quality selection because of the emphasis the company places on acquiring only the finest products from around the world and making customer satisfaction a high priority. Kudler Fine Foods has just finished restructuring its organizational strategy. The new customer service strategy enables associates of the store to be considered frontline customer service agents. This paper examines how this...