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It221 Final Project

Project Documentation

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Project Name: Creating a functional Web Site

Student’s Name: Unknown

TABLE OF CONTENTS

1 PROJECT DEFINITION 4

2 PROJECT EXECUTIVE SUMMARY 4

3 PROJECT OVERVIEW 5

4 PROJECT SCOPE 5

4.1 Goals and Objectives 5

4.2 Project Deliverables 5

4.3 Deliverables Out of Scope 6

4.4 Project Estimated Costs & Duration 6

4.5 Project Gantt Chart 6

5 PROJECT CONDITIONS 8

5.1 Project Assumptions 8

5.2 Project Risks 8

5.3 Project Constraints 8

6 Project Structure Approach 9

7 Project Team Organization Plans 9

8 Communication Plan 9

8.1 Risks and issues management 9
8.1.1 Potential exceptions and problems 9
8.1.2 Appropriate corrective measures 10

8.2 Change Management Process 10
8.2.1 Change management process steps 10
8.2.2 Change control board (CCB) 10

9 Development and Implementation 11

10 Measurement and Project Termination 11

10.1 Quality Management 11

10.2 Communication Management 11

10.3 Customer Expectation Management 11

10.4 Asset Management 12

10.5 Lessons Learned 12

10.6 Post Project Tasks 12

10.7 Maintenance 12

10.8 Project Closure Recommendations 13

PROJECT DEFINITION

This project consists of redesigning an existing website to include many new features for both customers and employees. This site currently provides customers with various IT products and services from electronic documentation to assist companies with training of employees and prices for products and services. Cyber Solutions, LLC is requesting a complete redesign of the website with a new option of Live Chat for IT solution for customers and employees.

Currently Cyber Solutions has satellite locations in 15 major cities around the United States that provide onsite IT solutions for companies within their service area, but do not have an integrated database that updates...