Introduction to Operations Management
Introduction to Operations
Management
Contents:
1- What Is Operations Management (OM)?
2- OM Decisions.
3- Contributions of OM to the society.
4- The emergence of OM.
5- The Ever-Changing World of Operations Management.
6- Historical Development of OM.
7- The Main Challenges Face OM (+ in Sudan) – “ASSIGNMENT”
1-What is Operations Management?
1- Operations Management (OM) is the management of the direct recourses that are required to produce and deliver an organization's goods and services
2- OM is the business function responsible for Planning, Coordinating, and Controlling the resources needed to produce a company’s products and services.
(this is an organizational perspective to define OM).
3- OM is the management of the conversion process that transforms inputs into outputs in the form of finished goods and services.
(this is an operational perspective to define OM).
[pic]
Operations as a transformation process:
[pic]
Inputs of a Production System:
External; - Legal, Economic, Social, Technological
Market; - Competition, Customer Desires, Product Info.
Primary Resources; - Materials, Personnel, Capital, Utilities
Outputs of a Production System
Direct;
- Products - Services
Indirect;
- Waste - Pollution - Technological Advances
The Transformation Process within OM (technical core):
Operations as the technical core:
[pic]
Operations managers do more than efficiently convert inputs to outputs. They interact with marketing to receive estimates of customer demand and customer feedback on problems; with finance for capital investments, budgets, and stockholder requirements; with personnel to train, hire, and fire workers; and with purchasing to order needed material for production.
Input-transformation-output relationships for typical systems:
(Examples of transformation process p.8)
Transformation Processes:
Management
Contents:
1- What Is Operations Management (OM)?
2- OM Decisions.
3- Contributions of OM to the society.
4- The emergence of OM.
5- The Ever-Changing World of Operations Management.
6- Historical Development of OM.
7- The Main Challenges Face OM (+ in Sudan) – “ASSIGNMENT”
1-What is Operations Management?
1- Operations Management (OM) is the management of the direct recourses that are required to produce and deliver an organization's goods and services
2- OM is the business function responsible for Planning, Coordinating, and Controlling the resources needed to produce a company’s products and services.
(this is an organizational perspective to define OM).
3- OM is the management of the conversion process that transforms inputs into outputs in the form of finished goods and services.
(this is an operational perspective to define OM).
[pic]
Operations as a transformation process:
[pic]
Inputs of a Production System:
External; - Legal, Economic, Social, Technological
Market; - Competition, Customer Desires, Product Info.
Primary Resources; - Materials, Personnel, Capital, Utilities
Outputs of a Production System
Direct;
- Products - Services
Indirect;
- Waste - Pollution - Technological Advances
The Transformation Process within OM (technical core):
Operations as the technical core:
[pic]
Operations managers do more than efficiently convert inputs to outputs. They interact with marketing to receive estimates of customer demand and customer feedback on problems; with finance for capital investments, budgets, and stockholder requirements; with personnel to train, hire, and fire workers; and with purchasing to order needed material for production.
Input-transformation-output relationships for typical systems:
(Examples of transformation process p.8)
Transformation Processes: