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Intersect Problem solution. Running head: PROBLEM SOLUTION: INTERSECT
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Submitted by crazycarl on February 17, 2008
Category: Miscellaneous
Words: 4177 | Pages: 17
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Running head: PROBLEM SOLUTION: INTERSECT INVESTMENTS
Problem Solution: Intersect Investments
University of Phoenix
Problem Solution: Intersect Investments
Intersect Investments (Intersect) needs to make a change in the way they do things in order to be at the top of the industry. The company is currently facing issues which can basically be summed up as sub-par leadership and poor communication between management and employees. Frank Jeffers, the CEO of Intersect, has hired Janet Angelo as Executive Vice President of Marketing and Sales to help Intersect achieve his visions. Janet has a task ahead of her coordinating the sales force and breaking old habits of long-term employees. Many employees have found great success doing things the way they currently do them, and a change strikes fear in them. In order to make the change a great success, Janet needs to make a drastic change so all employees are on the same page and everybody has the same goals in mind.
Situation Analysis
Issue and Opportunity Identification
One of the main issues that Intersect Solutions is facing is that there are members of the team that are reluctant to believe in Janet. During a meeting, Annie brought up the fact that there has been talk of how the company plans on reaching goal; however none of the plans were ever followed through with. In order for Janet to rectify this situation, she needs to build trust between herself and the rest of the company. To build trust Janet must show great communication, support, and competence to name a few; “trust needs to be earned; it cannot be demanded” (Kreitner & Kinicki, 2004, Chap 13, pg 42). Janet is going to have to prove herself to the team that she not only talks the talk, but she walks the walk.
In any enormous organizational change there will almost always be employees that are...
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