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Intercommunication in the workplace. I have fabricated an example of
intercultural communications in the workplace by utilizing a ...
Intercommunication in the workplace. I have fabricated an example of
intercultural communications in the workplace by utilizing a ...
... literacy skills acts as a hindrance for deaf people in the workplace. ... Deaf child
would first have to grasp an understanding of intercommunication between those ...
Submitted by woody8232 on September 30, 2007
Category: Social Issues
Words: 1210 | Pages: 5
Views: 125
Popularity Rank: 80,360
Average Member Grade: N/A (Add a Comment / Grade this Paper)
I have fabricated an example of intercultural communications in the workplace by utilizing a Mexican restaurant in the city that I work in, Muncie, Indiana. Puerto Vallarta Restaurant and Cantina has two locations in the area, and it is very well known and visited by hundreds of 100% Americans on a daily basis. While having lunch there one day, I over heard three female patrons at the table next to me talking and upset because they thought the Mexican server had made a comment about them in Spanish which they believed was offending. The American females did not understand that the Spanish language used when speaking with another Mexican was just a natural way of speaking to each other, and there were no intentions to offend anyone.
Puerto Vallarta is planning to open two more restaurants in the area. They are holding training sessions for new employees that consist of both Mexican and American workers. An American supervisor is responsible for the training and using American language to train the new employees on the standards that the owners expect, and the responsibilities they will carry out in their job positions. The owners of the restaurant have brought in many of their family members from Mexico to work, and many of the Ball State University students have applied and accepted employment as well. The first day of training was held in a lecture room, provided for the community by Ball State University, for local businesses to utilize for training and special meeting purposes. The second day of training was held in the restaurant.
The Mexican restaurant owner and the American supervisor conducted the training sessions in English; however, the Mexican workers often spoke Spanish when making comments to each other. It was the most familiar language to them and was not meant to upset or offend the others around them. The American workers did not understand the Spanish language and it often upset them because they thought the remark(s)...
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