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Information Management

Executive Summary

The report aims to address the issue of information management within Lanway. Information, may feel is the most important resource any firm has, yet many firms have no appreciation of the cost, value or importance of the information they hold.

By first outlining the steps and findings of an information audit carried out within the firm, conclusions are then drawn as to what measures should be taken in order to increase the effectiveness of Lanways information usage.

The measures suggested are outlined in detail, with recommendations of both hardware and software. The report also establishes the need for information and for a company information strategy – highlighting the importance of aligning such a strategy with the overall business plan.


Background


Lanway Corporate Business Systems began trading in 1985 from a small market stall on Burnley market. Selling games only for the Spectrum range of computers (the most popular at that time) it began to build up a regular customer base. The firm continued in this way, until 1991 where the introduction of the personal computer led to a change in product and business activity.

With the introduction of both new hardware and software, Lanway was now in a position to manufacture and sell its own PC's. By moving into its own premises, the firm was now able to make substantial profit margins by building and pre-configuring a small range of machines. Lanway began to trade with other firms in 1994, at which point they were forced to expand both their existing premises and staff. They also began to diversify, moving into new areas such as networking technologies, the internet and more specialised hardware and software.

Lanway currently has a turnover of approximately 5 million and over 40 staff, both of which are expected to continue in growth. They manufacture around 200 PC's per week, each different in model, make and specification. The company classes itself in the...