OPPapers.com

Improve The Operating Management For Ca Inc.

[pic] [pic]

BRADFORD UNIVERSITY

School of Management

~o0o~

MASTER

OF

BUSINESS ADMINISTRATION

Assignment on Operations Management

Name: HOANG HAI HA

UOB No.: 07033328

Batch: MBBD50806A

Lecturer: Dr. Eric Kuan

MDIS – Singapore – 2008
IMPROVING THE MANUFACTURING OPERATIONS OF CA COMPANY

(3544 words)

[pic]

Source: www.ca.com

HOANG HAI HA

I certify that this assignment is the result of my own work and does not exceed the word count above (The word count excludes Table of content, reference, figures and tables)

TABLE OF CONTENTS
Chapter 1 Background 6
1. Project objectives ………………………………...……………........ 6
2. Rationale & Scope of Assignment ……..…………………………... 6
Chapter 2 Introduction 7
1. CA Company ……………………………………………………...... 7
2. Outsourcing ……………………………………………………….... 7
3. eHealth system, CA’s product …………………………………........ 8
4. Work-flow of eHealth production ………………………………….. 8
Chapter 3 Methodology 10
Chapter 4 Analysis 11
1. Production forecast ………………………………………………… 11
2. Operation performance objectives …………………………………. 11
1. Quality ……………………………………………………………... 12
2. Speed ………………………………………………………………. 12
3. Dependability ……………………………………………………… 12
4. Flexibility ………………………………………………………….. 12
5. Cost...