OPPapers.com

I And U

AI SURVEYING: ARTIFICIAL INTELLIGENCE IN BUSINESS

Thesis submitted in partial fulfilment of requirements of The Full-Time MSc in Management Science At DEPARTMENT OF MANAGEMENT SCIENCE AND STATISTICS DE MONTFORT UNIVERSITY

Submitted: September 2001
Copyright  2001 De Montfort University. All rights reserved

Tomas E. Nordlander

ARTIFICIAL INTELLIGENCE IN BUSSINESS

Acknowledgement
I would like to acknowledge the kind assistance of the following persons in completing this thesis: Rod Thompson, who first sparked my interest in Artificial Intelligence, for his critical, yet always supportive, supervision, and for giving me the opportunity to look into a very interesting topic. Jean Geoppinger, a close friend and a brilliant lawyer, for proofreading and surviving my brutal abuse of the English language. Becky Jones, for proofreading the dissertation in the last minute. For providing me the information necessary to develop the different case studies: Nancy Clark, at Exsys Inc.; Ranjan Dharmaraja, at Quantrax Corporation Inc.; and Jeff Wood, at Trajecta, Inc.

- II -

ARTIFICIAL INTELLIGENCE IN BUSSINESS

List of Contents 1
1.1 1.2 1.3

Introduction............................................................................9
Aims & Objectives: ..................................................................................................9 The Hypothesis:........................................................................................................9 Structure of Thesis Content ....................................................................................9

2

Research Methodology ........................................................11
2.1 Thesis Planning and Methodology........................................................................11 2.1.1 Research...