Hilti Corp
The Hilti Group is a world leader in developing, manufacturing and marketing
added-value, top-quality products for professional customers in the
construction industry and in building maintenance. Their product range covers
drilling and demolition, direct fastening, diamond and anchoring systems,
firestop and foam systems, installation, measuring and screw fastening systems
as well as cutting and sanding systems. They are committed to excellence in
innovation, total quality, direct customer relationships and effective marketing.
Hilti's central warehouse and service department for Sweden and Denmark
sits in Arlöv, just outside Malmö, Sweden. The company has been around for
roughly 40 years, but in previous years Hilti had warehouses and service
centers spread out over several cities. However, in 1997, the warehouse was
centralized in Arlöv, and in 2001 the service centers were joined here as well.
After considering the use of a bar code system for many years, Hilti finally
decided to take the plunge when the company introduced its new business
system, SAP. It was then that the company would be forced to invest in new
computers, so the time seemed right to commit to the bar code system as
well. "The main reason that we wanted to introduce bar code technology is
that the accuracy level is so high," states Lasse Liffner, service manager. "We
have already brought down the number of errors and we save time, too!"
Datalogic's Business Partner, DataFångst Svenska AB in Malmö provided this
solution with bar code readers and mobile computers to Hilti. The bar code system
is used in the service center, where the system follows the product all the way from
time the product is reported in for service to its return after being repaired, and
during order picking to simplify order management.
Hilti performs...
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