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Global Staffing Strategies. Global Staffing Strategies Michael Jones the
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Global Staffing Strategies. Leadership and Organizational Change Concepts
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... Running head: COMPREHENSIVE REPORT ON GLOBAL STAFFING STRATEGIES Global Staffing
Paper Jeff A. Jabusch University of Phoenix Global Staffing Paper As global ...
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Leadership and Organizational Change Concepts Worksheet
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Kerri V. Alexander
University of Phoenix
Leadership and Organizational Change Concepts Worksheet
Concept Application of Concept in the Scenario or Simulation Reference to Concept in Reading
Shaping
Although there is a time limit to align employees with Intersects new company strategy of customer intimacy, Janet Angelo, the Executive Vice President (EVP) of Marketing and Sales, has already conducted one on one meeting's with all her employees as well as staff and all-employee meetings. The topics of these meetings defined upcoming challenges, opportunities, and their operating plan for the next 12 months. "By reinforcing these basic behaviors" (Krietner & Kinicki, 2004, chp 10), Janet will eventually lead Intersect in accomplishing their goals on time. "Shaping is defined as the process of reinforcing closer and closer approximations to a target behavior." (Krietner & Kinicki, 2004, chp 10)
Feedback
Intersects EVP of Marketing and Sales, Janet Angelo, held a staff boardroom meeting where she met with all senior staff to discuss their upcoming challenges they foresee in the next 12 months. She asked each member to share their department's position; they each had a slide tailored to their department's position, showing goals, strengths and weaknesses. When the meeting would turn to "finger pointing" Janet, would get the group back on track and focused on the purpose of the meeting.
"Feedback" is objective information about individual or collective performance. Subjective assessments such as, "You're doing a poor job," "You're too lazy," or "We rally appreciate your hard work" do you qualify as objective feedback. But hard data such as units sold, days absent, dollars saved, projects completed, customers satisfied, and quality rejects all candidates for objective feedback programs." (Krietner & Kinicki, 2004, chp 10)
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