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gap analyssi. Gap Analysis: Intersect Investments In the business world today
many companies are undergoing changes. This may include ...
Submitted by vpatel on December 6, 2007
Category: Business
Words: 964 | Pages: 4
Views: 201
Popularity Rank: 52,273
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Gap Analysis: Intersect Investments
In the business world today many companies are undergoing changes. This may include an array of situations from mergers and acquisitions to outsourcing, organizational change, legal lawsuits and much more. Change may not always be the popular choice but does it have to be a bad one? When set in motion does change turn out to be a beneficial option for the good of the whole company? In this paper, Intersect Investments and its direction for the future will set the stage. Intersect Investments is a financial services and advisement company undergoing tremendous economic pressure due to various issues that must undergo organizational change in order to stay afloat. The senior leadership team along with their (CEO) Frank Jeffers is faced with many challenges, concerns, and opportunities that will impact stockholders as well as stakeholders’ future. There are many strategic decisions to be made for the company so that Intersect Investments may reach its end state goals of increasing its customer base with a new “customer intimacy” model. Intersect Investments potential is to increase sales and revenue by gaining their customer’s trust and financially by exploring innovative product ideas to meet the needs of their customers. Intersect will also have to keep in mind their stockholders perspectives balancing the ethics and morals of the company, in order to strategize into becoming trusted advisors.
Situation Analysis
Issue and Opportunity Identification
Since September 11, 2001 the financial services industry has been in a constant state of instability. This environment has left Intersect Investments along with others in the industry struggling to keep both their clients’ trust and maintain its credibility with Wall Street. Intersect Investments has undergone same major diminishing revenue targets, experienced an increase in employee turnover in the sales department up to 25%, and has shown in their...
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