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FedEx Research Planning for Decision Making. CORE SECTION Research Planning
for Decision Making Question One June 2005 a. Brief A ...
... eg - FedEx IT division for its internal strategic planning. ... Table 2: A sampling of
recent research on Strategic ... 2. CEO participation in IS planning 3. Business ...
... FedEx is in the business of pickup and delivery ... mature and robust Leadership Supply
and Planning processes for ... will be successful if the research finds that it ...
... At a seminar-planning firm in Virginia Beach, female ... In addition to formal recognition
programs, FedEx managers reward ... there is a lot of research showing that ...
... decision makers, decision-making structures, dynamics ... strategy requires research,
planning, analysis, experience ... Delivery storage, FedEx) Flexible manufacturing ...
Submitted by alexdprice on November 17, 2005
Category: Business
Words: 2506 | Pages: 11
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CORE SECTION
Research Planning for Decision Making
Question One
June 2005
a. Brief
A marketing research brief to examine the attitudes of customers, non-customers and employees to FedEx Express with regard to environmental issues
1) Background
FedEx Express is the world's largest express transportation company, providing delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed.
FedEx Express is part of FedEx Corporation, which provides strategic direction and financial reporting for a group of companies. This report is only concerned with FedEx Express.
FedEx Express Facts
History Founded June 1971 as Federal Express Corporation
FY04 Revenue $17.5 billion (includes FedEx Trade Networks
Workforce More than 138,000 employees worldwide
Average Daily Volume More than 3.2 million packages daily
Service Area More than 220 countries and territories, including every address in the United States
Air Operations More than 375 airports served worldwide
Delivery Fleet Approximately 41,000 motorised vehicles
[Source: www.fedex.com]
The FedEx Express product range is broken down into the following services: FedEx Express: U.S.; FedEx Express: International; FedEx Express Freight.
2) Project Rationale
FedEx is among the best Fortune 500 companies for its initiatives in environmental issues (source: fedex.com)
FedEx Express recognises it has an environmental impact. It uses resources, disposes of waste, and produces greenhouse gases from energy used for heating, lighting, equipment and transport.
These days national and international bodies...
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