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environment analysis of the BPO industry in india. Introduction THE DEFINITION
OF OFFSHORING AND OUTSOURCING There is no commonly ...
Environmental Analysis Of Bpo Industry In India. ... might include a given level of
in-house supplies in a stagnant business environment, but the meaning is less ...
... straining the brain in analysis and decision ... POLITICAL-LEGAL ENVIRONMENT India has
built adequate ... insurance, software and business process outsourcing (BPO). ...
... o Internet Search, Product Research, Market Research, Survey, Analysis. ... ramping up
talent in a BPO environment is a ... the attrition rate in BPO industry is very ...
India risk analysis. ... unmotivated, and self-perpetuating in an environment where there ...
foreign multinational company Business Process Outsourcing (BPO) When you ...
Submitted by sandman on July 31, 2005
Category: Business
Words: 4804 | Pages: 20
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Introduction
THE DEFINITION OF OFFSHORING AND OUTSOURCING
There is no commonly accepted definition of “off shoring” in the public debate nor in the economic literature. However, the term “off shoring” is widely used as a particular subcategory of “outsourcing”. The latter has been defined as “the act of transferring some of a company’s recurring interval activities and decision rights to outside providers, as set in a contract”. The typical consequence of such a decision is a decline of employment in the plant/firm that is doing the “outsourcing” and a rise in employment in the plant/firm from which the supplies are sourced thereafter. The vagueness of the term is often related to the fact that it is not made clear if the change in sourcing of supplies refers to the plant level, the firm level or to the national level. The term “recurring interval activities” might include a given level of in-house supplies in a stagnant business environment, but the meaning is less clear in an expanding environment in which additional supplies from the outside do not necessarily result in an absolute reduction of employment but tend to limit its expansion. It is also useful to distinguish between a replacement of the supplies which takes place between plants of the same firm or from a non-affiliated firm (control-ownership), and whether the new sourcing is from plants in the home country or abroad (location). In certain cases, the sourcing decision goes hand-in-hand with new investment abroad, which leads some observers to focus the outsourcing debate on outright plant closures, with output being replaced by new greenfield investment abroad.
Four types of “outsourcing” are reported, using location and control/ownership as distinguishing criteria:
Ø Captive onshore outsourcing implies a shift in intra-firm supplies to an affiliated firm in the home economy.
Ø If the shift in sourcing of supplies benefits a...
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