Engineer
Problem Formulation and Identification
G. Armstead, D. Clay-Kersey, A. Fassia, A. Nunez, J. Rogers & D. Turley
University of Phoenix
MGT 350
Bruce Fanger
April 4, 2007
Problem Formulation and Identification
Depending on the type of industry and what a firm's goals are, the type of decision-making style (or styles) can be very diverse. An accounting firm could be vastly different from a non-profit organization offering humanitarian services. After reviewing the problem formulation and decision-making processes of several organizations, one thing became obvious: an emotional process was present or desired in all the organizations of our team because, ultimately, any service is performed for people. The strengths and weaknesses of each type of decision-making will be addressed, as well as the application of critical thinking to informing stakeholders of problems.
OMM Engineering, Inc. Debi Turley
OMM Engineering, Inc. is a small civil engineering company with a main office in Grand Rapids, Michigan and a field office in Parma, Michigan. The firm currently employs 28 individuals who fill positions as engineers, inspectors, AutoCAD designers and administrative staff. The company has been in business for 25 years and is owned by two principals who are approaching retirement age and wish to turn over the ownership and management of the company to a few of the senior employees. The firm's engineers provide design and construction engineering services for municipalities wishing to add or repair roads and bridges, parks and other recreational facilities, water systems, and wastewater systems.
Given the nature of the firm's business and the education and personalities of the employees, it is not surprising that the decision-making processes at this firm are typically logical or scientific. All of the senior managers are engineers and are cognizant of the issues at hand in expanding the...
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