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Employee Monitoring Running head: EMPLOYEE MONITORING Employee Monitoring Employee Monitoring Technological surveillance: In addition to Internet and email monitoring,
Employee Monitoring Paper Mr. Rugenstein Information Systems 101 August 27, 2005 Employee Monitoring Employee monitoring involves the use of computers to observe,
employee monitoring Employee Monitoring Employee monitoring involves the use of computers to observe, record, and review an employee's use of a computer, including
Employee Monitoring Privacy in the workplace is a hot issue and will continue to be in this, and the next decade. Brought on by high-tech breakthroughs, we are losing
ITS300, Marist College There are many forms of employee monitoring that goes on in the work place today. These systems range from simple GPS located in trucks to
Submitted by lilly69 on April 2, 2007
Category: Business
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Running head: EMPLOYEE MONITORING
Employee Monitoring
Employee Monitoring
Technological surveillance:
In addition to Internet and email monitoring, there are numerous other ways employers can observe the daily activities of their employees. Many employers are resorting to methods of supervision that enable them to monitor not only the quality of work by the employees, but also the quantity of work. Technological surveillance has become commonplace among today's workforce, regardless of whether employees are even aware of the surveillance. Types of employee monitoring that are progressively on the rise include: auditory surveillance such as recording and reviewing telephone conversations and voice mail, and oral exchanges that are transmitted by means other than telephonic. Video and digital cameras, and global positioning satellites monitor visual and physical activities. With a remarkable decrease in cost and increase of accessibility, employers are finding it easier than even to keep a watchful eye on their employees. And as long as said activities are monitored in accordance to law, these types of observations are legal. The technology can however, make it very easy for those doing the monitoring to overstep the boundaries from business-related information to private information. This invasion of privacy is a growing concern among employees. "Electronic monitoring without informing employees that it is taking place is no different than spying. Monitoring is a supervisory tool, not a tool for employee surveillance (CSE, 2006)."
Employers have the right to record and review calls with clients or customers for quality control purposes, but are not supposed to record private calls. If the employer informs the employee that the calls will be recorded, then the recording of private calls is not considered unlawful. Otherwise, the employer must stop monitoring the call once it has been...
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