Preview

Empathy

Powerful Essays
Open Document
Open Document
20941 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Empathy
Improving Health:
Changing Behaviour
NHS Health Trainer Handbook

DH INFORMATION READER BOX
Policy
HR / Workforce
Management
Planning /
Clinical

Estates
Commissioning
IM & T
Finance
Social Care / Partnership Working

Document Purpose

Best Practice Guidance

Gateway Reference

9721

Title

Improving Health: Changing Behaviour, NHS Health
Trainer Handbook

Author

British Psychological Society Health Psychology Team:
Susan Michie, Nichola Rumsey, Anna Fussell, Wendy Hardeman,
Marie Johnston, Stanton Newman, Lucy Yardley

Publication Date
Target Audience

Health Trainers and Health Trainer service providers

Circulation List

Description

Handbook to support Health Trainers in facilitating behaviour change Cross Ref

N/A

Superseded Docs

N/A

Action Required

No action

Timing

N/A

Contact Details

Rachel Carse
Health Trainer Programme healthtrainers@dh.gsi.gov.uk For Recipient’s Use

Improving Health:
Changing Behaviour
NHS Health Trainer Handbook
Written by the British Psychology Society Division of Health Psychology team:
Susan Michie, Nichola Rumsey,
Anna Fussell, Wendy Hardeman,
Marie Johnston, Stanton Newman and Lucy Yardley

Contents
Sections

Page

Introduction and the role of a Health Trainer

3

How to use this handbook

5

Sample meeting structure

5

Meeting scripts

9

How to assess clients

11

Finding out about your client

12

Encouraging people to change behaviour

14

Health Trainer competences checklist

15

Thinking about changing behaviour

16

Choosing a behaviour to change

16

Health Benefit Cards

17

Health Behaviour Check

19

Deciding to change

24

Balance Sheets (client worksheets)

25

Increasing confidence to change

28

Planning the behaviour change

30

Goal setting

30

SMART goals

31

SMART goals (client worksheet)

32

ABC forms

33

ABC example and blank



References: Gerberding, J.L. (2004). Actual Causes of Death in the United States, 2000, Journal of Department of Health (2004). Choosing Health: Making healthy choices easier Rollnick, S. and Miller, W.R. (1995). What is Motivational Interviewing? Behavioural and Department of Health (2006). Our health, our care, our say: A new direction for A.L., Earl, A.N. and Gillette, J.C. (2006) Conceptualizing the influence of social agents

You May Also Find These Documents Helpful

  • Good Essays

    Assignment 401 Level 4

    • 949 Words
    • 3 Pages

    The Quality Improvement Agency. (2008) Skills for Life Improvement Programme. [Online] available from: http://sflip.excellencegateway.org.uk/pdf/4.2sflguidance_3.pdf accessed [21st November 2014].…

    • 949 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Empathy In Zebra

    • 433 Words
    • 2 Pages

    What does it take for a person to become a great artist? Does that artist only need knowledge to become a successful? Does a great artist need only empathy to succeed in life? Or does a great artist need both knowledge and empathy in their life? In the book excerpt “Zebra” by Chaim Potok explains how an artist can become successful. An artist can achieve their goal, the artist must have knowledge and empathy to be able to achieve as an artist…

    • 433 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    If proficiency is the foundation for a PT student, empathy would add power to the punchline. Knowing the fact that people would become anxious and distressful after an injury, a PT student should be able to show empathy to patients. Of course, it is easy to bear in mind that a health care professional should have empathy, but being able to incorporate empathy with patients is essential. I remembered a patient was admitted in the hospital for couple weeks while I was volunteering. She always asked for getting something every other 5 minutes. Although I always responded to her and tried to satisfy her request, I started to feel uncomfortable with passing by her room. However, the patient asked for discharge only after 3 days. She was excited…

    • 219 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    this generation lacks empathy and concern for real life situations; however, the answer is right in…

    • 1054 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Essay On Empathy

    • 1307 Words
    • 6 Pages

    According to the dictionary, empathy is defined as “the understanding of another’s situation, feelings, and motives”. I find it difficult to understand that a person could lack such consideration and compassion for another living creature, but, clearly, I have seen otherwise. On many occasions, I have witnessed disconcerting behavior both aimed at myself, or other individuals and have questioned the our society's complacent moral standards. For as long as I can remember, my ability to treat others with kindness has been second nature, and a vital part in my moral practices and beliefs. Faced with many challenges during my childhood, my empathetic disposition was not only enhanced, but, undoubtedly, the strongest building block in my ethical…

    • 1307 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    The Moral Instinct

    • 1384 Words
    • 6 Pages

    A journalist of The New York Times Magazine by the name of Steven Pinker published an article titled, “The Moral Instinct.” The purpose of the article was to discuss morality and the questions and speculations around it. In the article, Pinker suggests that our moral goodness is just in our minds and is there to help us decide between what is right and wrong. He says that our moral goodness isn’t just an opinion-based conclusion, whether we favor or disfavor something. To Pinker, morality makes us feel like we have a purpose to live, and that that purpose solely comes from our loved ones. Pinker goes on to talk more about morality and poses many claims; claims that I have found very interesting. In further study of this article, particularly the claims Pinker brought up, I found some interesting texts that extend and complicate Pinker’s arguments as well as stimulate my thoughts about morality.…

    • 1384 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    You are correct to say many people misunderstand sympathy and empathy, and because of that they feel the two words are interchangeable. Even though both words deal with feelings and emotions, they are in fact different. Sympathy is having a genuine concern for someone is going through a tragedy or crisis. However, empathy is when you can relate to that person’s feeling because you have experience a similar tragedy or crisis. It is important for human service professional to understand the difference so that will be able to provide the necessary treatment without being overwhelmed with emotions.…

    • 97 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    People are very busy these days to care about their careers and hobbies. There is no time left to be aware of other’s trouble, to be sensitive to other’s unhappy feelings, and to actually help others to solve their problems. Through this definition essay, I would like to convey a message to others that the empathy to other’s concerns, feelings, troubles in life is a good thing to learn.…

    • 1275 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    ‘Context ' is a general term that is more inclusive than the general perception of the environment. It includes not only the social, cultural and physical environment but also interpersonal influences on behaviour and the emotional and psychological…

    • 2375 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Altruism

    • 751 Words
    • 4 Pages

    The two competing theoretical frameworks that attempt to explain the development of morality are cognitive-behavioral and cognitive-developmental. The cognitive-behavioral approach is taken by Liebert, and the cognitive-developmental approach is taken by Kohlberg.…

    • 751 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Patient Empathy

    • 589 Words
    • 3 Pages

    Having empathy with the patient can increase the comfort and trust in the provider-patient relationship and can also psychologically be better for the patients. Participants in this study were students from different universities. They watched a DVD simulation-based empathy workshop and then self reported their sympathy through a survey. The background section of this article goes over the differences between “emphatetic medical care” and just general care. In emphatetic medical care, the caregiver centers his treatment based on the patient. This patient-centered care enables the physician to treat every patient individually, being aware of their special circumstances.This way the physician can take into account the patient’s culture, situation…

    • 589 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Our values are something that is not only important, but effect almost every single decision we make in life. Usually before I react or make a choice, I think about my values first and what really matters most to me. Empathy would be the value that I hold dearest, it’s as simple as that. Empathy and kindness. Why? Empathy is the ability to understand other human beings feelings and struggles, and I believe that’s one of the kindest things.…

    • 334 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Being Empathetic

    • 1323 Words
    • 6 Pages

    All of us have had compaction for one thing or another in our lives. Our sympathetic feelings toward something is empathy. It is a basic requirement for all human beings. It is natural for us to have an empathetic response towards things. Empathy is a very powerful tool towards our emotional distress. It is hard for us to resist the power of empathetic feelings. When we feel empathy we feel other peoples emotional distresses. We try to feel sympathetic towards the situation or the person. When empathy comes into play we try to solve the problem and take the other persons perspective on the problem. An empathetic person feels what the other person is feeling and why. One can be empathetic towards fictional situations and characters. Empathy is an emotion that we strive to satisfy even if it means risking our lives or being very uncomforadable.…

    • 1323 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Empathy Definition

    • 235 Words
    • 1 Page

    Competence is having an ability and information that enables us to accomplish something effectively. It likewise portrays the capacity to apply related knowledge to new circumstances with great impact. Our competency typically increments after some time as we gain more data and capacity through request, perception, and support. When we feel capable, we can welcome new conditions with quiet and certainty. Our competency helps people around us feel more great and secure and it rouses them to look for information and aptitude in their own area. Empathy is that strange limit inside each of us that makes it feasible for the misery that is neither our own nor of our worry, to influence us just as it were. It is that natural and magnanimous knowledge…

    • 235 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    kindness

    • 306 Words
    • 1 Page

    Kindness as Merriam-Webster dictionary states is the “state of being kind”. To give relief, to have characterizes of sympathy. The ideology of kindness has been lost in society nowadays. As a result people reach new levels of stress, depression, and develop unnecessary acrimonious.…

    • 306 Words
    • 1 Page
    Good Essays