Emotions And Emotional Intelligence

Emotions and Emotional Intelligence:
Working in a Group

N. Subramanian
Vincent Felix

Indian Institute Of Management, Indore

Index
1. Introduction 1
2. Structural Framework 2
2.1 Individual Level Moods And Emotions 3
2.2 How do one’s emotions affect the group? 7
3. Review of Literature         11
3.1 Evolutionary functions of affect in groups                                   12
3.2 The communication function of affect in groups: emotional     12   contagion, interaction synchrony, and affect regulation            
4. Current Situation               15
4.1 Some results from surveys and research conducted on             16
emotional intelligence
4.2 Some results from surveys and research conducted on             17
emotional intelligence
5. Conclusion         18
6. References         19

Introduction

Affective phenomena permeate group life. When individuals work together in groups, feelings of pride, fear, hope, anger, and anxiety constantly emerge and have a profound influence on group member behaviour. The experience and expression of moods and emotions shape whether group members form close bonds with one another, how they negotiate roles and status differences, resolve their conflicts, make decisions, and ultimately whether they accomplish their collective goals. After a long history of focusing on cognitive and behavioural processes, group researchers are beginning to take more seriously the role of affective phenomena. Affective influences abound in groups. In the foregoing discussion we propose an organizing model for understanding these affective influences and their effects on a group. We begin with individual level affective characteristics that members bring to their groups: moods, emotions, sentiments, and emotional intelligence. These affective characteristics then combine to form a group’s affective composition. Group emotion results from the combination of the group’s...