OPPapers.com Essay Index >> Book Reports >> Elements Of Tqm
We have many free term papers and essays on Elements Of Tqm. We also have a wide variety of research papers and book reports available to you for free. You can browse our collection of term papers or use our search engine.
... Key Elements TQM has been coined to describe a philosophy that makes quality the
driving force behind leadership, design, planning, and improvement initiatives ...
elements of TQm. "TQM is a management ... in the work place. Without these elements,
the business entities cannot be successful TQM implementers. ...
... In this paper we will explore the elements of TQM, how it is implemented, and
why does it sometimes fail. ... So what are the elements of TQM? ...
... Foru significant elements of TQM are employee involvement, focus on the
customer, benchmarking, and continuous improvement. Chapter ...
... Many companies find that when six-sigma is integrated into their current business
system, almost all of the elements of TQM are in place. ...
Submitted by somerset on November 26, 2006
Category: Book Reports
Words: 1497 | Pages: 6
Views: 458
Popularity Rank: 14,114
Average Member Grade: N/A (Add a Comment / Grade this Paper)
The Eight Elements Of TQM
By Nayantara Padhi
Total Quality Management is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company's operations, with processes being done right the first time and defects and waste eradicated from operations.
To be successful implementing TQM, an organization must concentrate on the eight key elements:
1. Ethics
2. Integrity
3. Trust
4. Training
5. Teamwork
6. Leadership
7. Recognition
8. Communication
This paper is meant to describe the eight elements comprising TQM.
Key Elements
TQM has been coined to describe a philosophy that makes quality the driving force behind leadership, design, planning, and improvement initiatives. For this, TQM requires the help of those eight key elements. These elements can be divided into four groups according to their function. The groups are:
I. Foundation - It includes: Ethics, Integrity and Trust.
II. Building Bricks - It includes: Training, Teamwork and Leadership.
III. Binding Mortar - It includes: Communication.
IV. Roof - It includes: Recognition.
I. Foundation
TQM is built on a foundation of ethics, integrity and trust. It fosters openness, fairness and sincerity and allows involvement by everyone. This is the key to unlocking the ultimate potential of TQM. These three elements move together, however, each element offers something different to the TQM concept.
1. Ethics - Ethics is the discipline concerned with good and bad in any situation. It is a two-faceted subject represented by organizational and individual...
You must Login to view the entire paper.
If you are not a member yet, Sign Up for free!