OPPapers.com

Cultural Intelligence

Background of the Report

Methods of Investigation

In order to have a better understanding on some of the issues of cultural intelligence and how we can better promote cultural intelligence in the workplace, the team conducted an intensive research on this issue through various research studies, academic journals and book references. In the process of the research, we also made several references to numerous videos relating to cultural intelligence. The videos were found mostly on the internet as well as in some movies.

Once we felt better equipped with the knowledge of culture and cultural intelligence, we headed out onto the streets to conduct interviews with business professionals to get a firsthand account on their experiences of working with people from different cultures.

Additionally, we also conducted short interviews with our peers to get an overview of the youths’ take on Cultural Intelligence and its importance in society. Some of the peers whom we spoke to were from overseas and thus, this gave us a greater insight on cultural sensitivity which contributed to helping us formulate our report outline.

Lastly, in order to investigate the level of awareness and the importance on the issue of Cultural Intelligence, we posted up an online survey on Zoomerang. From the survey, we then discovered that although 73% of the 100 respondents have worked with people from a different culture, majority (71%) of them were either unaware or vaguely aware of the issue on Cultural Intelligence. However, once the concept of Cultural Intelligence was explained, majority (60% of them thought that Culture Intelligence is very important in the workplace. Additionally, it is also noted that 33% of the respondents have ever been at the receiving end of cultural/racist jokes and thus, this leads in to the importance of our topic. (Please refer to the appendices for the entire survey questionnaire and survey results)
Objectives

• To address the issue of...