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Submitted by jordifoster on May 12, 2008
Category: Business
Words: 683 | Pages: 3
Views: 143
Popularity Rank: 73,242
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Conflict Resolution Strategies
Conflict resolution strategies will help to identify concerns and problems and
motivate people to work together as a team. No matter what the problem is, conflicts can
be resolved. Conflict should not become a source of hard feelings and broken
friendships.
Boundaries should be set because boundaries are not rules. Rules come from a
place of power. When setting boundaries, they should be clear and specific. Boundaries
respect and consider the need of others. Boundaries should be used for building
cooperation in relationships and for letting your other team members know what you
want and for letting them know the options that are available for getting what they want
also. Boundaries allow you to change negative and stressful behaviors. It considers the
need of the other person but does not accommodate them. “My way or the highway” is
bulling and not boundary setting. Setting boundaries can encourage cooperation and
mutual respect without depending on fear, disempowerment, or manipulation.
Everyone needs to communicate and maintain positive contact. Many conflicts
can be solved by sitting down and talking about the problem. People in the conflict need
to talk to each other and give positive feed back. Rather, the team members meet
together to talk about their individual views on the topic that is at the center of the
conflict; identify what is important to them; propose a solution that meets their needs;
listen to what others in the team have to say and they attempt to reach an agreement.
(Managing Conflict in Learning Teams, Shelia Porter, J. D.) Good listening helps each
person...
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