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Conflict Resolution: Can There be Win-Win? Conflict Resolution, Can there be a win-win? As in some of the great books and movies of our time, conflict is at the
Conflict Resolution and Team Dynamics Conflict Resolution and Team Dynamics December 17, 2003 Part I Craig Envelope Corporation is a printing company located in
story that has been repeated many times in mediation/conflict resolution literature to make the win/win point -we even used a very similar example in one of our class
questions; actively listen; facilitate communication. Third, save face. Work toward a win/win resolution. Forth, discover common interests of the team members. This
the next steps. Direct negotiations happen all the time. As a form of alternative dispute resolution, win-win negotiation involves listening to the interests of the
Submitted by stevies65 on March 19, 2008
Category: Social Issues
Words: 1533 | Pages: 7
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Conflict Resolution, Can there be a win-win?
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As in some of the great books and movies of our time, conflict is at the forefront of every story. Whether it would be a fictitious story or a true to life event, everything revolves around conflict and how it is resolved. Without conflict, stories would be boring and no one would care, but in life, conflicts exist all around us, personally and professionally. Every conflict involves at the least two people, or many people from two different vantage points and having different opinions about the particular topic at large. The important thing to remember is that conflict between people or groups is important and in the end, with conflict resolution, will ultimately better both sides.
Conflict can arise in many different forms when working with multiple people in a learning team. To better help understand what conflict resolution is and how we can understand what types of conflict resolution there are we will use and example of a conflict in a group, and then show how this conflict may be resolved. The conflict that we will be primarily basing our study on is the following; each team will generally have a team leader for each project. The team leader, for our purpose, is in charge of collecting the assigned research from the other students and then will be combining the information from the other members of the team and putting it together in a final research paper. However, in this particular case, the team leader has decided that one student's research is not justified and doesn't flow with the rest of the research the group will present. This particular student obviously has put much work into his portion of the research and feels the opposite and neither person at this point is happy and we now have a conflict. In this essay we may vere from this main conflict, but in turn, everything will relate into how we will accomplish our goal of providing a "win-win" type of conflict resolution.
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