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Conflict Management

Submitted by Kennyding on May 8, 2008

Category: Social Issues
Words: 2670 | Pages: 11
Views: 265
Popularity Rank: 43,958
Average Member Grade: N/A (Add a Comment / Grade this Paper)

1.
What do organisations use conflict management for?

For any organisation to be effective and efficient in achieving its goals, the people in the organisation need to have a shared vision of what they are striving to achieve, as well as clear objectives for each team / department and individual. You also need ways of recognising and resolving conflict amongst people, so that conflict does not become so serious that co-operation is impossible. All members of any organisation need to have ways of keeping conflict to a minimum - and of solving problems caused by conflict, before conflict becomes a major obstacle to your work. This could happen to any organisation, whether it is an NGO, a CBO, a political party, a business or a government.

Conflict management is the process of planning to avoid conflict where possible and organising to resolve conflict where it does happen, as rapidly and smoothly as possible.

2.
Important things to know about "conflict" and "conflict management":

The differences between "competition" and "conflict"

"Competition" usually brings out the best in people, as they strive to be top in their field, whether in sport, community affairs, politics or work. In fact, fair and friendly competition often leads to new sporting achievements, scientific inventions or outstanding effort in solving a community problem. When competition becomes unfriendly or bitter, though, conflict can begin - and this can bring out the worst in people.
Common causes of conflict

Causes or sources of organisational conflict can be many and varied. The most common causes are the following:

* scarcity of resources (finance, equipment, facilities, etc)
* different attitudes, values or perceptions
* disagreements about needs, goals, priorities and interests
*...

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