Conflict Management Styles
Running Head: CONFLICT MANAGEMENT STYLES
Conflict Management Styles
Myriam Mounchandini
University of Phoenix
CJA/444 – Organizational Behavior and Management
Michael Renese
Jun 10, 2013
Abstract
A conflict is a common part of workplace relationships defined as a disagreement between two individuals affecting something that one party care about. People working together may implement conflict management approaches appropriate for disputes that arise. Several types of conflict management approaches noticed in the workplaces are the accommodating approach, avoiding approach, collaborating approach, competing approach, and compromising approach. As an Assisting Living facility employee, the conflict management approaches used at work are; the collaborating approach, and accommodating approach. These approaches depend on the dispute circumstances in the facility and are different for my personal conflict management style. However, the main points of this paper are to discuss these conflict management approaches used at work, and my personal conflict management style.
The Conflict Management Approaches at Work
The Assisting Living Workplace is an environment of caregivers, care managers, human resources, and other employees working together to achieve the purpose of caring deeply for seniors. Thinking of different conflicts that this workplace deals with, the executive director opted for two conflict management approaches such like the accommodating approach, and the collaborating approach. These approaches are used any time that the facility deals with disputes involving residents, employees, and family members.
The accommodating approach or peacekeeper mode is a high degree cooperation, which may be against the employee desire outcomes, but effectives to the preservation of future relations with other party (Aldag, 2002). Conflicts at work involved seniors, meanwhile; an individual in the high level of care may rejects certain processes of care such
Conflict Management Styles
Myriam Mounchandini
University of Phoenix
CJA/444 – Organizational Behavior and Management
Michael Renese
Jun 10, 2013
Abstract
A conflict is a common part of workplace relationships defined as a disagreement between two individuals affecting something that one party care about. People working together may implement conflict management approaches appropriate for disputes that arise. Several types of conflict management approaches noticed in the workplaces are the accommodating approach, avoiding approach, collaborating approach, competing approach, and compromising approach. As an Assisting Living facility employee, the conflict management approaches used at work are; the collaborating approach, and accommodating approach. These approaches depend on the dispute circumstances in the facility and are different for my personal conflict management style. However, the main points of this paper are to discuss these conflict management approaches used at work, and my personal conflict management style.
The Conflict Management Approaches at Work
The Assisting Living Workplace is an environment of caregivers, care managers, human resources, and other employees working together to achieve the purpose of caring deeply for seniors. Thinking of different conflicts that this workplace deals with, the executive director opted for two conflict management approaches such like the accommodating approach, and the collaborating approach. These approaches are used any time that the facility deals with disputes involving residents, employees, and family members.
The accommodating approach or peacekeeper mode is a high degree cooperation, which may be against the employee desire outcomes, but effectives to the preservation of future relations with other party (Aldag, 2002). Conflicts at work involved seniors, meanwhile; an individual in the high level of care may rejects certain processes of care such
References: Aldag R, (2002). Organizational Behavior and Management: An Integrated Skills Approach. Cincinnati, OH: South-Western Thomson Learning. Hellriegel D, (2001). Organizational Behavior, ninth edition. Cincinnati, OH: South-Western Thomson Learning. Whetten A, (2002). Developing Management Skills, fourth edition. Upper Saddle River, NJ: Prentice-Hall.