Communication
Over the past six weeks, our team and class has come together to make significant strides. Not only have we learned to work together, but we have also learned how to manage and deal with people. Handling situations and managing people is not something one picks up after a few days, it takes weeks, months, and years to master. This course set us on the right track to success in the real world. At the beginning of the course, we did not know everyone in our class and group. People probably had predetermined notions about others and held back some thought, but over the past month and a half, everyone has learned to accept, communicate, and manage others in a businesslike manner. Many simulations, exercises, and activities helped everyone along in learning the ropes of successful group work.
One thing that contributes to learning is physical acting or role-playing of a situation. These simulations put one another in a position they have most likely never been in before. The positions of a boss or manager, an employee struggling for communication, or even a disgruntled customer are a few examples. What this forces us to do as a group is apply ourselves in different situations and use the concepts we have learned in class. We "fill" the shoes of other people to get a true feel of what situation is and how to deal with it correctly. Role-plays and simulations all go along the lines of the cliché, "there is no substitute for experience."
The first simulation our group did was a lot of fun. The task we had on hand was to show how some people use communication the wrong way, and compare it to the correct way. Seeing that communication is one of the most important aspects of day-to-day life, the topic could not be stressed enough. Yes, EQ, listening skills, conflict management skills, and leadership skills are all important, but they are all the basis of communication. At first, our group did not know what to do to show the different ways...
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