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The Concept Of Communication Style. ... The summaries and findings in which I calculated
provided me with insight of my dominant yet friendly communication style. ...
Communication Style. I’d improve my listening skills by doing the following:
• Learn to concentrate. I will give the speaker ...
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... Dr. Kelley first instructs her readers to become aware of their own communication
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... Feona how he feels about her. 5.Describe the communication style of Donkey
and Shrek. Explain the differences, according to the ...
Submitted by citysuper on March 6, 2008
Category: Business
Words: 509 | Pages: 3
Views: 40
Popularity Rank: 110,859
Average Member Grade: N/A (Add a Comment / Grade this Paper)
I’d improve my listening skills by doing the following:
• Learn to concentrate. I will give the speaker full attention and let the speaker know I am listening by giving verbal clues such as “yes”, “I see”. I will also acknowledge the speaker’s feelings and making him/her feel I understand about the situation. If I find it difficult to concentrate on what someone is saying, I will try to repeat the speaker’s words mentally to reinforce the message and help me control my mind drift.
• To become an active listener. I will listen carefully so that I will be aware of the verbal and nonverbal messages. I will also listen attentively so that I will be able to understand, analyze, relate, comprehend and evaluate a message.
• Be mentally and physically prepared to listen. I will put other thoughts out of mind, think of the speaker entirely and control my emotions. I will listen for a purpose, and constantly summarizing the speaker’s message by repeating key words in my mind. I will take notes to identify the speaker’s main points with key words, and ask the speaker to restate the items if I do not understand. Recalling key words will trigger my mind to recall related facts as well.
• Make eye contact. I will face to the speaker, lean slighting forward and eye contact. I will use my body language (nonverbal language) to show my interest or concern, and try to understand the situation from the speaker’s point of view.
• Avoid interrupting and stop talking. I should be courteous during the entire time and not to interrupt the speaker.
• Avoid prejudice. Since we all have prejudices, and these bias will affect the information we process from the speaker. To become a good listener, I should listen to information objectively first and avoid stereotyping. I should remain independent and confident, be able to clarify and understand the meaning before I make my own evaluation.
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