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Communication in an HMO. ... Communication Theories There are a number of communication
theories that are relevant to communication within an HMO. ...
... Medical: BlueChoice (HMO) BlueChoice Opt-Out Open Access (HMO) BlueChoice Opt-Out
Plus ... to consider in looking at the company’s marketing communication mix or ...
... multiple specialties from departments together, increasing communication and
accessibility ... Portfolio: • Commercial Business: ASO, PPO, POS, HMO, FEP, Consumer ...
... One of the external factors is, HMO (Health Maintenance Organization) enrollment
is ... can also improve the hospital’s purpose, communication, decision making ...
... one of the world’s leading suppliers of electronic management, communication and
information ... The primary that an HMO uses in controlling costs is its method ...
Submitted by m793894 on April 24, 2008
Category: Miscellaneous
Words: 6026 | Pages: 25
Views: 88
Popularity Rank: 94,216
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Abstract
This paper will discuss communication within Kaiser Permanente Medical Group of Southern California a Health Maintenance Organization. An introduction to Kaiser will be given and then a profile of the organization will be discussed. The importance of physician patient communication will be explored and the effects that those communication can have on the organization. Communication theories including systems theory and organizational information theory will be discussed as they pertain to communication in a healthcare setting. Ethical considerations will be examined including addressing patient privacy, the electronic medical record, practicing medicine online, Health Insurance Portability and Accountability Act and online storage of medical records. Communication strategies that are effective when there are multiple ethical and legal issues involved in communication will be explored. A summary will be made of all of the materials presented and recommendations for communication for the future to increase communication within the and HMO will be discussed
Table of Contents
Introduction to Kaiser Permanente Southern California 1
Organization Profile 2
Communication Theories 4
Communication Challenges and Ethics 5
Communication Strategies 13
Conclusions and Recommendations 16
References 18
Introduction to Kaiser Permanente Southern California
The specific health care organization that this paper will focus on is the health maintenance organization that this author is employed with. This author works for Kaiser Permanente, which is the largest Health Maintenance Organization (HMO) in the United States. In 2005 they had 8.5 million members. Their operating revenue was 31.1 billion dollars and their net income was 1 billion dollars. Kaiser Permanente is the largest employer in Los Angeles County and has over 86,100 employees in Los...
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