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  1. Citigroup Has Not Displayed Environmental Adaptability In China

    Citigroup Has Not Displayed Environmental Adaptability In China. Operations
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  5. Citigroup'S Adaptability

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Citigroup Has Not Displayed Environmental Adaptability In China

Submitted by pliberty on April 16, 2008

Category: Book Reports
Words: 1345 | Pages: 6
Views: 44
Popularity Rank: 107,198
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Operations Management
Introduction
Process has been used in manufacturing for many years for raw materials to be routed through a series of machines to become a finished part. Processes were eventually expanded to involve management to capture all aspects of the flow of goods and materials (Schmenner, 1998). Today operations management (OM) involves looking at organizational processes. Chase et al; (2006), defines operations management as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services. Hospitals provide services for the patient through patient care and technology. They are expected to deliver safe patient care, and have policies and procedures to ensure that hospital employees follow evidence based practice to prevent injury and death to a patient. Operations management is an effective way for managers to plan work, control quality, and ensure productivity of hospital employees under their supervision (Chase, 2006). Managers also view first hand the productivity and patient flow on their unit’s. Managers also assess the nursing staff for any concern that is preventing them from being efficient with their routines, and by patient rounding to evaluate and solve patient concerns. Through these observations and assessments there was a concern about patient flow on the unit when a patients acuity level changes and has to be transferred to a monitored unit. This was a growing issue within the hospital because of the lack of available beds within the hospital. Solutions had to be made on how to solve this issue to increase patient safety in XYZ hospital.
XYZ hospital has an outstanding reputation for being an excellent hospital and has an inpatient occupancy level close to 90%-100%, which is a critical bed status. XYZ is a non-profit hospital which is located in an area that maximizes their market share from the surrounding communities to provide patient care...

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