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Change Management

Change Management Plan
No matter which type of industry is discussed – change management is an essential component in today's ever-changing business environment. To better understand this concept it should be recognized that change management is not just a task to be checked off and considered finished – instead, it is a constant process that should be undertaken with a sense of urgency, implemented swiftly, and monitored continuously to ensure a successful transformation. To illustrate the knowledge of the change management process throughout the simulation, the learner is assigned the task of providing the information necessary to build a culture in which to sustain change. Using the key concepts identified throughout the course is essential in the accomplishment of the assigned task.
Background Information
CrysTel is a telecommunications company operating in Illinois, U.S. The company has employee strength of 2,500 personnel and generates annual revenue of $200 million. CrysTel's product offerings include data cables, wireless solutions, and network development. The rapid advancements in the telecommunications industry will require CrysTel to cope with technological and administrative changes on a regular basis, thus placing it in a position to improve the range of emerging telecom technologies in a "bid to increase product offerings" and keep up with the "volatile demands of the market" (simulation).

Identify the major implications of the change at CrysTel, including any human behavior implications.
CrysTel is a responsive organization that keeps up with the unpredictable trends of the market - as such, CrysTel is likely to change its product portfolio or offer new products on a regular basis. These occurrences will, undoubtedly, have an impact throughout the entire organization. The flexibility that is exhibited by an organization to adapt to such changes, either internal or external (or a combination of both) is the foundation that success is built...