Bus340 Final Paper
Time for a Change
Ashford University
Business Communications
BUS340
Rebecca Knapp
May 13, 2013
Time for a Change
Part of running a major business involves periodically examining what’s working and what can get better (Hogg, 2010). As everyone knows, just as every other company needs to work to remain relevant, we have to keep up with our primary competitors including Allstate, Farmers, Geico and Progressive. We need to do work better to perform processes uniformly across the state and the only way to do so is go from four regional offices in California, to one regional office. We first will need to create a transition committee that will have supervisors from each offices, section and division managers as well communication with other zones that have gone through similar transitional change. With this transition, we will also need to take into consideration how much this will cost the company and also how much will be saved as a result in the conclusion of the process. Which office will be the first to close, which will come second which will close last and finally which will remain open? There will also need to be a plan for the increase of work load when we close the offices and how we will keep the work load down and manageable by adding specialty teams that focus on certain areas of the work instead of handling it all. Additionally, we will also need to review how this will affect the potential impacted communities, and how we will handle the internal and external communication plans.
When creating a transitional committee we need to select the right members for this committee. We understand that some may not be making the move but their assistants will be beneficial to everyone. Within this committee we need to select who will handle what roles each person will be in charge of. We will have groups in charge of different areas. Such as people count, communication, timelines, training and expenses. For the people count, this group will be
Ashford University
Business Communications
BUS340
Rebecca Knapp
May 13, 2013
Time for a Change
Part of running a major business involves periodically examining what’s working and what can get better (Hogg, 2010). As everyone knows, just as every other company needs to work to remain relevant, we have to keep up with our primary competitors including Allstate, Farmers, Geico and Progressive. We need to do work better to perform processes uniformly across the state and the only way to do so is go from four regional offices in California, to one regional office. We first will need to create a transition committee that will have supervisors from each offices, section and division managers as well communication with other zones that have gone through similar transitional change. With this transition, we will also need to take into consideration how much this will cost the company and also how much will be saved as a result in the conclusion of the process. Which office will be the first to close, which will come second which will close last and finally which will remain open? There will also need to be a plan for the increase of work load when we close the offices and how we will keep the work load down and manageable by adding specialty teams that focus on certain areas of the work instead of handling it all. Additionally, we will also need to review how this will affect the potential impacted communities, and how we will handle the internal and external communication plans.
When creating a transitional committee we need to select the right members for this committee. We understand that some may not be making the move but their assistants will be beneficial to everyone. Within this committee we need to select who will handle what roles each person will be in charge of. We will have groups in charge of different areas. Such as people count, communication, timelines, training and expenses. For the people count, this group will be
References: Bovee, C. L., & Thill, J. V. (2012). Business Communication Today (10th ed.). United States: Prentice Hall. Hogg, E. (2010). State Farm may see job cuts during restructure. Retrieved from http://www.videtteonline.com/index.php?option=com_content&view=article&id=33351:state-farm-may-see-job-cuts-during-restructure&catid=36:newsbloomingtonnormal&Itemid=53 Van Camp, S. (2012). 5 Tactics for Communicating Change To Employees. Retrieved from http://www.prnewsonline.com/water-cooler/2012/05/23/5-tactics-for-communicating-change-to-employees/