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Bsa310 Service Request Sr-Rm-001 For Riordan Manufacturing

Introduction
Riordan Manufacturing Inc. is a leader in the manufacturing of plastic bottles in conjunction with other production lines that create fans, heart valves, medical stents and custom plastic parts. Riordan Manufacturing has projected annual earnings of $46 million. The company has four locations on two separate continents in North America and China.
The headquarters is located in San Jose, CA and employs 125 people. Most of the Riordan research and development is done at the headquarters in San Jose. There also is a plant in Pontiac, MI that employs 130 personnel. At the Pontiac plant many different types of plastic parts are created too include custom plastic parts for a very diverse customer base. The Albany, GA plant has 44 employees and makes all the plastic beverage containers that Riordan sells. Riordan Manufacturing’s largest plant is in Hangzhou, China where 251 employees work. This is Riordan’s largest joint venture and is where the plastic fans are manufactured.
Riordan has plans to move the Hangzhou plant to another location within the next five years. The new location is in the city of Shanghai, closer to the shipping port. By moving the Hangzhou plant to Shanghai, Riordan will save money on the costs that are incurred by trucking their products to Shanghai where they need to go to be shipped out of the country.
Riordan Mission Statement
A mission statement needs to clear in communicating the company’s goals and proposition. “A good mission statement can be a rallying point that the entire company can embrace, while a bad one can confuse employees to the point of apathy.” (Dao, 2007) In other words, the mission statement is a way to give direction to a company’s goals and dreams. Not only does it get all the members of the organization to have the same values of the company now but as well as achieving the goals of the business. Riordan Manufacturing’s mission statement is set up uniquely in a bullet system featuring four admirable...