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Bravo Medical Center

Bravo Medical Center

Electronic Medical Records System

Project Overview

May 29, 2005

Presented by Team B Consulting

Brian Smith

Jonathan Tripler

Evelyn Winther

Information Management in Business: CIS / 564.4

University of Phoenix

Professor Kirk Johnson, MBA, PMP



Table of Contents

Table of Contents 2
Section 1: Business Problem
3
Section 2: Business Requirement
7
Section 3: Solution Design
12
Section 4: Cost and Timeline Estimates
17
Appendix A: WorkFlowMD Feature List
30
Appendix B: Staff Functions
31
Appendix C: Patient Workflow
32
References
33



Section 1: Business Problem Statement

Bravo Medical Center (BMC) is merging with five other medical centers to form the Health One Network. In addition to the merger requirements, BMC must bring its systems in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). In order to meet these challenges, Team B Consulting has identified the need for BMC to upgrade the current network infrastructure. The impact of not performing this upgrade would be non-compliance with HIPAA and possible loss of licensure. This Business Problem Statement will define the need for this redesign as well as the purpose, constraints and assumptions built into the project.
Business Need

Currently the BMC experiences unacceptable levels of system support due to outages and system latency. These symptoms influence workflow as well as productivity and customer service. Downtime and latency have become so common that administrators at the medical center have transitioned to using manual systems as the primary tracking system and backfilling information into the technology system! When outages or latency occurs, patients begin to line up at the registration desk, resulting in irritable patients and stressed staff. Appointment check-in time takes longer than required, resulting in poor resource management. The system problems degrade patient...