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Assignment111

ASSIGNMENTS
1. Read the materials listed on the eResource page for Week Three.
2. Total Quality Management (TQM) Survey Paper
Select three sectors from the list below:
1) Manufacturing
2) Service
3) Non-profit
4) Government
Then, research one organization representing each sector (total of 3 organizations).
Prepare a 1,400-2,100-word paper in which you explain the value of quality in relationship to customer satisfaction within the three organizations/sectors that you have selected and be sure to include a description of the need for customer-driven quality for each of the organizations. Include a matrix that outlines the differences between the strategic role of TQM within each of your chosen organizations/sectors. Finally, assess the importance of leadership within each of your organizations as it relates to quality.
3. Respond to the Discussion Questions posted by your instructor.
4. Submit your Weekly Summary.
These assignments are due in Week Three.
ASSIGNMENTS
1. Read the materials listed on the eResource page for Week Three.
2. Total Quality Management (TQM) Survey Paper
Select three sectors from the list below:
1) Manufacturing
2) Service
3) Non-profit
4) Government
Then, research one organization representing each sector (total of 3 organizations).
Prepare a 1,400-2,100-word paper in which you explain the value of quality in relationship to customer satisfaction within the three organizations/sectors that you have selected and be sure to include a description of the need for customer-driven quality for each of the organizations. Include a matrix that outlines the differences between the strategic role of TQM within each of your chosen organizations/sectors. Finally, assess the importance of leadership within each of your organizations as it relates to quality.
3. Respond to the Discussion Questions posted by your instructor.
4. Submit your Weekly Summary.
These...