OPPapers.com

Article About Email Privacy

DATE: November 2, 2000



TO: Justin Bridges, division manager



FROM: Jeff Russell



SUBJECT: SUMMARY ON E-MAIL AT WORK



I am writing this summary in response to your request. I am using an article titled "Caught up in the communication loop should email at work be curbed or nurtured" by Hilary Freeman.



Major Points



The author Hilary Freeman discusses how email at work can interfere with our jobs but this new form of communication can be a good thing.



· Job communication. Stephen Roberts a freelance copywriter says, "I was working the offices of a large television company. Nobody spoke to each other- virtually all information was communicated by email." There were times when he would tell his boss he had finished a project and his boss would tell him to send an email and wait for instructions.



· Communication replacement. Psychologist Guy Fielding does not think that email is replacing other forms of communication. Guy doesn't think the telephone will be used less because you will still use the telephone when talking to people you know and when you want to set up an interview face-to-face. Guy also thinks that when a new type of communication comes out it is overused at first. He says that the email jokes will eventually stop and just important information will be received through email.



· Email is a tool. A psychologist at the Open University named Adam Joinson says that email has many benefits. "It's a great tool for brainstorming, decision making and getting diverse groups in organizations- such as marketing and accounts- to talk to each other." With email you can think about a response to a question and not have to worry about silence when you're face-to-face. It is also nice when you have a message to deliver to a lot of people, this way you will be sure not to forget anyone. Adam thinks that when people can't see each other then they tend to disclose more information. When using email we can concentrate on the message...