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American Investment Management Services

Swinburne University of Technology, Sarawak
Semester 2, 2007
HIT 1401 Introduction to Information System
Group Assignment

Executive Summary

Information systems are created to provide useful and important information to businesses. It can also be said that information system are meant to provide the right information at the right time to the right people.

Information systems are procedures that collect, processes, stores, analyze and disseminate information for specific purposes. This is done through a combination of hardware, software, people and procedures.

Majority of companies uses information system, and OSIM is one of them. The supply chain is computerized; every purchase, sales or inventory check is entered into the company’s system. Inventory checks are done daily and stock replenished as soon as a sales is made.

However, though OSIM is using up-to-date technology, this doesn’t mean that there is not any risk involved. Threats exists both internally and externally. Also, there is also always a marginal room left for improvement.

Table of Contents

Pages
1. Introduction 3
2. Use of Information System 4
3. Organizational Diagrams and Models
a. Value Chain Model 5
b. Swim-Lane Diagram 6
4. Effectiveness of Information System 7
5. Improvements for Business Chain 8
a. Supply Indicator
b. Data Warehouse
c. Computer Training for Employees
d. E-Purchasing
6. Competitive Advantage 9
a. Quality of Products
b. Customer Satisfaction
c. Price factor
d. Edging other Competitors
7. Information System Poses Threats 10
a. External Threats
b. Internal Threats
8. Benefits of Information System 11
a. Less workload
b. Data backups
c. Immediate information
d. Business activities
9. Cons of Information System 12
a. Leaks
b. System failures
10. Conclusions ...13
11. Appendices
a. Group Formation and Task Allocation 14
b. Group Minutes 15-16
c. Draft report 17-18
d. Overview 19
12. References 20

1 Introduction...