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3Party Logsitics

The European 3PL Market
A brief analysis of eyefortransport’s recent survey August 2009

For further details, please contact: Katharine O’Reilly, Senior Vice President - Research eyefortransport world phone: +44 (0) 207 375 7207 US toll free: 1 800 814 3459 ext.7207 CAN toll free: 1866 996 1235 ext.7207 koreilly@eft.com

European 3PL Market Report 2009

Table of Contents
I – Introduction ……………………………………………………………...………. 4 II - Methodology and Approach …………………………………….……………. 5 III - Profile of Respondents ……………………………………………….………. 6 IV - Impact of the Economic Downturn …………………………………………. 7 V - Comparing Opinions of 3PLs and their Customers ……………………. 13 VI - 3PL Views …………………………………………………………………..…. 20 VII - 3PL User Views ………………………………………………...……………. 23 VIII - Conclusions ……………………………………………..……….…………. 26 IX – About the sponsors …………………………………...………………...….. 26

7th eyefortransport European 3PL Summit Nov 24-25, 2009 – Brussels www.3PLsummit.com/eu

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European 3PL Market Report 2009

List of Charts
Type of Business ……………………………………………………………..…….. 6 Annual Revenue …………………………………………………………………….. 6 Effects of Global Economic Conditions …………………………………….….. 7 Impact of Economic Downturn on Future Revenues …………….………….. 8 Expected Timescale for Economic Turnaround …………………………..….. 9 Comparison of Predictions for Economic Turnaround …………...……….. 10 Concerning Issues …………………………………………………………….….. 11 Combating Global Economic Conditions …………………………………….. 12 Customer Priorities when Choosing a new 3PL ……………..………….. 13-16 Reasons for Non-renewal of Contracts ……………………………………….. 17 Technology Solutions ………………………………………………………...….. 18 Environmental Performance ………………………………………………...….. 19 Greatest Opportunities for 3PLs …………………………………………...….. 20 Increases in ‘Near-Sourcing’ by Customers …………………………..…….. 21 Increases in Requests for Horizontal Collaboration ……………………….. 21 Methods of Dealing with Unexpected Fuel Costs ……………….………….. 22 Methods of Reducing Exposure to High Fuel Prices...