OPPapers.com

1212

What are business operation systems?
It is important for organization to have operating systems that will make them effective, reliable and efficient. This operating system which helps the organization to achieve its goals is known as Business systems. Some examples of business systems are as followed below:
• A procedure to evacuate people in case of fire
• A procedure which is followed when handling a customer complaint
• The techniques which are used to monitor sales income and costs
• The process of advertising for a new product

Business systems vary from each Leisure and recreation organization because no business is the same. Even if they use the same method of any business system, the end result will be specific to each business.

We have already known some examples of business systems. There are so many business system that an organization can choose to do it to help its business to success. These business systems can be categorize in three divisions as followed:

Administration systems - These are designed to ensure the smooth running of an organization, e.g. of administration systems would:
• Payroll
• Payments to suppliers
• Ordering of supplies

Communication systems – this is concerned with dealing with both internal and external customers to transfer one message across effectively. Examples of communication systems are:
• Handling customer complaints
• Inter-departmental meetings
• Telephone systems

Information processing systems – these systems provide that the information is made available fast and accurately. E.g.:
• Customer database
• Spreadsheets showing sales and expenditure forecasting
• Organization website

Functions of business systems
There are three basic functions of business systems that organization use for day to day basis.
To conduct business on a regular basis
• A booking systems for a Leisure and recreation center
• A cleaning system where staff have to clean/mob leisure center...